The Drop is our monthly update that highlights new features and recent enhancements we’ve made to the platform, so you can easily stay informed on what’s new in Smooch. Here’s what we launched in May. This past month, we’ve been working hard to bring you a...
Learn all about messaging, conversational experiences and bots every month.
Smooch Web messenger has been allowing customers to link their Messenger account themselves for almost a year now. We saw a lot of users opt-in to link their account so that they can get a better experience inside an app they are familiar with and also receive notifications when they...
The Drop is our monthly update that highlights new features and recent enhancements we’ve made to the platform, so you can easily stay informed on what’s new in Smooch. Here’s what we launched in April. It’s been a very satisfying month for Smooch: launching a new...
This week, Facebook knocked our socks off at F8, their annual developer conference. If you haven’t yet seen their augmented reality announcements, you’ve absolutely got to see them! Our team at the conference was absolutely floored and many of our customers and partners in the crowd left equally...
Last Friday, Twitter announced a number of exciting new API features for developers including a much-anticipated refresh of their direct messaging APIs. These APIs are particularly interesting since they allow businesses to have rich, private, direct message conversations with their customers over Twitter. For the past few months, we've been...
