Dan Levy

Dan Levy is Smooch's Editorial Director. A journalist by training and content strategist by accident, he's fascinated by the ways messaging is changing our relationships with brands and each other.

With Facebook on the ropes, Apple takes a swing with Business Chat

Apple beta-launched its highly anticipated B2C messaging platform this week and their timing couldn’t have been better. In the wake of the Cambridge Analytica revelations, Facebook is in full damage control mode, temporarily suspending new apps and bots from connecting to Messenger. Facebook’s data woes have left an...

BlackBerry Sues Facebook Over Modern Messaging Patents (PLUS: Is Google Hangouts Chat the Next Slack Killer?)

This is an excerpt from The Message, Smooch's biweekly newsletter about the messaging industry, chatbots and conversational commerce. Subscribe to get the next edition delivered straight to your inbox. Smartphone Pioneer Accuses Facebook, WhatsApp and Instagram of Patent Infringement An exclusive, proprietary, rich messaging app that works over the internet...

With RCS business messaging, Google is Waging Battle Against Both Apple and Facebook. Can it Win?

It’s been dismissed as a "zombie technology" and anticipated as the saviour of SMS. After 10 years of fits and starts, RCS — the next generation text messaging technology — may have finally found its champion. At this year's Mobile World Congress in Barcelona, Google and key partners showcased how businesses...