Jean-Philippe Joyal

I'm a software engineer turned product manager at Smooch. When not building software, I'm grooming plants, planning my next trip, trying new things or fantasizing about the next Apple product.

Montréal 30 posts

Apple Business Chat & Smooch

Apple just announced an exciting expansion to their Messages app. With Business Chat, companies all over the world will soon have an incredibly powerful way to communicate with Apple users. This new feature will effectively allow any business to add iMessage as a new customer service channel. iMessage has an...