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With RCS business messaging, Google is Waging Battle Against Both Apple and Facebook. Can it Win?

It’s been dismissed as a "zombie technology" and anticipated as the saviour of SMS. After 10 years of fits and starts, RCS — the next generation text messaging technology — may have finally found its champion. At this year's Mobile World Congress in Barcelona, Google and key partners showcased how businesses...

Live from the Chatbot Summit in Tel Aviv: Announcing Smooch for Bots

Global leaders in messaging, bots and conversational interfaces descended on Tel Aviv today for the third annual Chatbot Summit. IBM, Google, Oracle, LivePerson, Genesys, SAP, Amdocs, HP, Lenovo, Vonage, Deutsche Telekom and over 1,000 participants came together to share, discuss and debate the future of conversational computing. Our Co-Founder...

The State of Messaging 2018

Chatbots sprung up like mushrooms. Voice assistants chimed in millions of households. More than 330 million people contacted a businesses for the first time using Facebook Messenger alone. 2017 was a big year in the messaging space. To kickstart the new year, we asked 17 experts from leading software companies...