Last year, I moderated a panel on how messaging could be used for social activism. One of the panelists was a volunteer with a local AIDS community care centre and had been involved in running SextEd - a text message hotline that anyone could SMS in order to provide accurate...
We're excited to introduce a new integration with Twilio, opening up the most widely used and loved messaging channel, SMS & MMS. Best of all, with Smooch you text your customers from tools like Slack or Zendesk - without writing a single line of code! Over the last weeks we've...
Our newest integration lets you bring each conversation you have with your users through Smooch into Help Scout. Now, you can manage conversations with your mobile app's users directly from your Help Scout mailboxes. It's fast, it's scaleable, and boy is it ever awesome. What's Help Scout? Why should I...
We've got a fairly sizeable team on it now and I find it difficult to keep up with all the articles and links that are shared across our Slack channels. When I stepped back and looked at what was going on, I realized that my teammates were curating some of...
Our mission at Smooch is to change the way app makers and app users interact and engage through messaging. Millions of conversations have been possible through Smooch-powered iOS apps and today, we’re proud to announce that we’ve brought Smooch’s beautifully simple in-app messaging to Android. From the...
