New in Smooch this month: WhatsApp Business API is finally here! We’re super excited to be an official WhatsApp Business Solution Provider and we can’t wait to help you connect your software to the world’s #1 messaging channel. We’ve also shipped a detailed capability guide for...
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Over the last two years, we've seen a variety of popular messaging apps open their doors to businesses that want to engage customers on these channels. Despite being used by over 1.5 billion people every month, WhatsApp was notably absent from the list of messaging platforms launching APIs for...
New in Smooch this month: carousel support for Viber; pre-filled message copy for mobile SDKs; a new blog series featuring our customers and the amazing products they’re building on Smooch; and a few tweaks and updates to our APIs & SDKs. What’s new 🎉 Carousel support for Viber Already...
This is the first post in a series looking at how innovative brands and bot makers are using Smooch to make the dream of conversational commerce into a reality. When you think insurance, you probably don’t think digital innovation. For most of us, shopping for home or car insurance...
This is an excerpt from The Message, Smooch’s biweekly newsletter about the messaging industry, chatbots and conversational commerce. Subscribe to get the next edition delivered straight to your inbox. Apple Business Chat Goes to Cannes The Cannes Lions advertising festival came and went this week and amidst the awards...
