Labor Day weekend is always bittersweet for me. On the one hand it’s generally my birthday weekend. 🎉 But at the same time I hate feeling like I’m celebrating the end of summer, especially considering that I live north of the 49th parallel! Birthday aside, unlike a lot of...
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This is the latest in a series looking at how innovative brands and bot makers are using Smooch's omnichannel conversation platform to make the dream of business messaging into a reality. Being a real estate agent is a bit like being a salesperson, a marketer and a customer support coach...
New in Smooch this month: Our new Smooch Sandbox for WhatsApp lets you test the integration today; new channel capabilities guides; we're now SOC 2 Type I compliant; a new data storage guide; updates to our APIs and SDKs & more! What’s new 🎉 Smooch Sandbox for WhatsApp As you...
At Smooch, we take security seriously. Thousands of businesses rely on our services to communicate safely and reliably with their customers. When it comes to quality of service, uptime, change management, and the protection of sensitive data, our customers have high expectations and we try to exceed them. As part...
A few weeks ago, WhatsApp took the wraps off the WhatsApp Business API - a tool for allowing large businesses to use the chat app to interact with their customers. It didn't take long for Smooch to get a ton of interest from brands and software makers eager to take...
