Dan Levy is Smooch's Editorial Director. A journalist by training and content strategist by accident, he's fascinated by the ways messaging is changing our relationships with brands and each other.
Eventually, the older generation of people more comfortable with faxing than emailing will fade away. Until then, fax machines will whirl away....
Lucky for Zucky, Facebook owns the two most popular messaging apps in the world — WhatsApp and Facebook Messenger — which, along with Instagram — collectively boast more than 2.6 billion users....
Jane's Due Process created a helpline to educate teens about their reproductive rights....
As part of Smooch’s recent State of Messaging report, we sat down with a gaggle of (32 to be exact) product, marketing and CX leaders from the world’s most innovative companies that are at the forefront of the conversational revolution. We spoke with experts from across the board;...
