Dan Levy

Everybody loves messaging. It’s personal, it’s convenient, it’s a great way to keep in touch with the people we care about without having to — cringe— pick up the phone. Advertising? Not so much. So how will consumers feel when marketers invade their sacred inboxes and start imploring...

Earlier this month the State of California passed a law requiring companies to disclose when they’re using a bot to communicate with people online. While the regulations don’t go into effect until next July, they serve as Exhibit A for how conversational technology is transforming law and politics...

Last week Twilio announced it was expanding its communications platform beyond voice and text messaging by snapping up email delivery specialists SendGrid. The $2 billion all-stock deal, which is expected to close next year, comes in the run-up to Twilio’s annual developer conference and represents the company’s biggest...

Google will pay Apple $9 billion this year to remain the default search engine in the iPhone’s Safari browser, according to one Goldman Sachs analyst. That’s a hefty expense for Google, but will Apple end up paying the price when it comes to business messaging? Pay per search...

In a Cinderella story that Bloomberg is calling “David vs. Goliath — with emojis,” a new chat app is shaking up the Chinese messaging world. Bullet reached 5 million users only two weeks after it debuted in August, temporarily bumping messaging giant WeChat from its perch in China's App Store. Although...