Romilly Blackburn

Romilly is CMO & CPO at Smooch. A messaging entrepreneur & one time architect, he is a startup advisor at @figure_hq @milanoteapp, cofounder @whispir.

WhatsApp for Business - (And why it matters to software makers)

Romilly Blackburn - 13 September 2017

WhatsApp is the most popular messaging app in the world with over 1 billion daily active users and is the no. 1 messaging app in 107 countries. WhatsApp has recently ramped up its efforts to put users face-to-face with businesses as part of its strategy to monetize the platform, with...

Our New Pricing: An Open Letter to Software Makers

Romilly Blackburn - 21 June 2017

Inside Smooch product

We built Smooch because we noticed a shift in how businesses and customers are looking to communicate. Both ends of the conversation want a more direct, a more human connection - with each other. Messaging is a powerful medium that is making these deeper connections possible and revolutionizing customer experience...