Warren Levitan

Warren Levitan is co-founder and CEO of Smooch. He's passionate about building winning cultures that drive innovation, exceptional performance and extreme employee and customer satisfaction.

6 posts

3 Questions to Ask about Business Messaging

That customer experience would ultimately spread to modern messaging apps has long seemed inevitable, but it's become a reality since the three largest consumer messaging players have finally opened their platforms to businesses. In January, WhatsApp (owned by Facebook) introduced WhatsApp for Business, allowing brands to proactively message customers. In...