How Chat is Changing Travel
Unlike messaging a friend, the front desk doesn’t expect anything in return when they send food up to your room or judge you when you ask for photos of Jeff Goldblum on the nightstand....
Unlike messaging a friend, the front desk doesn’t expect anything in return when they send food up to your room or judge you when you ask for photos of Jeff Goldblum on the nightstand....
The report looks at how messaging can be the first point of contact in a customer journey and how emerging business messaging channels can be used to engage and convert customers....
As part of Smooch’s recent State of Messaging report, we sat down with a gaggle of (32 to be exact) product, marketing and CX leaders from the world’s most innovative companies that are at the forefront of the conversational revolution. We spoke with experts from across the board;...
At the end of last year, Google announced it was officially pulling the plug on Allo, its latest in a long list of failed messaging apps....