Conversational commerce is no longer just a buzzword
The report looks at how messaging can be the first point of contact in a customer journey and how emerging business messaging channels can be used to engage and convert customers....
The report looks at how messaging can be the first point of contact in a customer journey and how emerging business messaging channels can be used to engage and convert customers....
As part of Smooch’s recent State of Messaging report, we sat down with a gaggle of (32 to be exact) product, marketing and CX leaders from the world’s most innovative companies that are at the forefront of the conversational revolution.We spoke with experts from across the board;...
At the end of last year, Google announced it was officially pulling the plug on Allo, its latest in a long list of failed messaging apps....