Smooch has a new name, but there's more than meets the eye. Under the sleek new exterior there are a number of new goodies under the hood. New SDK packages New Smooch SDKs for iOS, Android, and Web have been released. In addition to sporting the new name, these new...
Road Trip! When you’re starting a 6.5h long road trip with 6 people hunkered in a van at 9:00 AM, you’ve gotta be prepared. Step 1: Acquire Breakfast Any seasoned road tripper knows that people aren’t going to have time to eat if you force...
Our newest integration lets you bring each conversation you have with your users through Smooch into Help Scout. Now, you can manage conversations with your mobile app's users directly from your Help Scout mailboxes. It's fast, it's scaleable, and boy is it ever awesome. What's Help Scout? Why should I...
We've got a fairly sizeable team on it now and I find it difficult to keep up with all the articles and links that are shared across our Slack channels. When I stepped back and looked at what was going on, I realized that my teammates were curating some of...
This is the first (but not the last) blog post that I'll be writing from a back of a re-branded ZipVan that's parked in front of Moscone West on 4th & Howard in SF. Most days, Ed and I are building and growing Smooch (formerly SupportKit), the easiest way for...
