This is the first post in a series looking at how innovative brands and bot makers are using Smooch to make the dream of conversational commerce into a reality. When you think insurance, you probably don’t think digital innovation. For most of us, shopping for home or car insurance...
Release notes are Smooch’s latest product and feature updates and improvements. Log Console We’ve added a new and powerful way for you to see what is happening with your Smooch App. The log console shows you the various delivery events that happen for each of your messages on...
Release notes are our latest product and feature updates and improvements. Suggested Replies Remember when bots would ask you to TYPE out a reply? To learn more, type MORE. To return to the menu, type MENU That was the first generation of bot conversing. Then we released postbacks. Postbacks are...
