Conversational commerce: How smartphones and startups are driving a revolution
They say you die two deaths. The first is when you stop breathing. The second is when your customers can’t find you in Messenger....
They say you die two deaths. The first is when you stop breathing. The second is when your customers can’t find you in Messenger....
The report looks at how messaging can be the first point of contact in a customer journey and how emerging business messaging channels can be used to engage and convert customers....
As part of Smooch’s recent State of Messaging report, we sat down with a gaggle of (32 to be exact) product, marketing and CX leaders from the world’s most innovative companies that are at the forefront of the conversational revolution.We spoke with experts from across the board;...
To kick off 2019, we asked 34 senior product and CX professionals about the current state of conversational business and technology. Our second annual State of Messaging report is packed with original infographics and exclusive insights from execs at software companies including Drift, Intercom, Google, HubSpot and Genesys, and brands...