Smooch Blog | The Place to Learn All About Messaging and Conversational Experiences

Fighting Messaging App Misinformation with the WhatsApp Business API

Dan Levy - 13 August 2019

Inside Smooch whatsapp business api journalism

Smooch partners with journalism startup Meedan to tackle spread of fake news on WhatsApp....

From Notifications to Conversations

Jesse Martin - 29 July 2019

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How India’s Largest Crowdfunding Platform Doubled Donations with WhatsApp...

Is Facebook’s privacy pivot all about business messaging?

Dan Levy - 11 April 2019

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Lucky for Zucky, Facebook owns the two most popular messaging apps in the world — WhatsApp and Facebook Messenger — which, along with Instagram — collectively boast more than 2.6 billion users....

There's a WhatsApp for That!

Dan Levy - 01 April 2019

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From growing kale to avoiding jail!...

Facebook is Unifying WhatsApp, Messenger, and Instagram Direct

Dan Levy - 01 February 2019

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The New York Times broke the news last week that Facebook plans to unify the pipes of its three massively-popular messaging apps. As the Times and other news outlets were quick to point out, the technical merger raises a myriad of questions about privacy, security, and government regulation. It also...